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Knowledge Base
Have questions? Our Knowledge Base contains answers to commonly asked questions, technical articles, and product tutorials.

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Downloads
Looking for software or documentation? Download the latest software and documentation support materials here.

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Server Status

Innovative Technology Solutions Hosted Web Services provides round-the-clock monitoring of all mission critical server hardware, software services and ports, including FTP, HTTP, HTTPS, POP3
and SMTP.

We openly provide server status information to keep our customers informed.


Building Summary
The total building size is 42,915 sq. feet.
24/7/365 monitoring of the interior and exterior of the building by armed guards.
Over 20 cameras cover all entrances and the data center floor. Video data is digitally stored off-site for a period of 90 days. The data center is located in Asheville, NC.
We chose this location as it is somewhat protected from severe weather events that we sometimes face here in sunny Florida. All building entrances require card key access. Security requires sign-in with government issued photo identification by all visitors. The data center floor requires two-factor authentication via biometric fingerprint scan.
In short - your data is very secure.


Innovative Technology Solutions Hosted Web Services
The data center boasts multiple diverse fiber routes to the building.
Each fiber route enters the building via a completely separate conduit, and is routed away from other paths, thus ensuring that no single localized incident, such as the ever infamous ‘backhoe’, can cause complete destruction of all fiber paths to the building or affect service.

For more information regarding Hosted Web Services, please see the PDF below.

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